First and foremost:
If you are visiting our site to gather information to use against us or to in any way cause harm to us as we might view, you must leave now.

Acceptance of Terms of Use and Amendments:
Each time you use or cause access to our website, you agree to be bound by these Terms of Use, and as amended from time to time with or without notice to you. In addition, if you are using a particular service on or through our website, you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference into these Terms of Use.

Our Products:
Our products/software are owned by us and are the property of enzio.gg. Our software and products have been created to be used for playful purposes, on private servers with your friends. We are not responsible if you use our softwares for any other purpose. The use of our softwares in other purposes, which are not the ones that our softwares have been made, is at the own responsibility of the user. Our software and products are only allowed to be ran on one personal computer. Our system is based on several parts of your computer (processor, memory, harddrive, etc), to generate an unique hardware ID. If our system detects that the hardware has changed, your account will be temporarily locked and you will be asked to pay a small fee to unlock your account, in which you will be able to continue using our product with the modified hardware ID. No refunds or partial refunds will be given should the website cease operations or become unable to provide content updates for any reason.

Payment Policy:
Fraudulent charges with an account that sends money without the consent of the account holder or/and any kind of frauds will result in your account being instantly disabled, permanently terminated and/or legal action will be taken. We do not allow the user to share or resell his account, it will result in your account being instantly disabled or permanently terminated.

Authentication:
Tampering with our software to bypass any security mechanism or to dismantle our software will result in your account being disabled, permanently terminated and you will be blacklisted.

Registration and Password:
You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password. If you give an unauthorized personal your account to login, it will result in your account being disabled and permanently terminated.

Rules of behaviour:
The user is engaged to read and comply with the following rules. The instructions of the ENZIO team must always be followed. A friendly and respectful tone is always to be observed. Racism, calumny, insults, discrimination, radicalism or other offensive statements are prohibited.

Accounts:
Account-sharing, as well as the sale and/or gifting of compromised accounts is not permitted. The ENZIO team is entitled to ban members for many other valid reasons, we will never ban anyone without a valid reason. We do not need to provide the reasoning of disabled/banned accounts.

Information collection and usage:
Apart from the information you submit by yourself we also collect some information about your computer. We collect information such as your computer operating system and architecture, unique hardware ID and your public IP address. We are the owners of the information collected on this site. We only have access to/collect information that you voluntarily give us. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about sales or new products/services. All information we collect is necessary to keep our services and products stable and secure. We reserve the right to share any collected information on unexpected events such as chargebacks, with the used payment processor and third party chargeback control services. We reserve the right to share your payment profile and payment as fraudental with any blacklist such as MaxMind, Stripe Radar and others upon chargeback.

Your access to the information:
You may ask us to remove all information we have about you after you have permanently stopped using our services. However not all information can be deleted due to security reasons.

Security:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. Your credit card information or other payment method details are not stored by us.

All purchasable items on our website or any corporate partner website are virtual, non-refundable payments. Once you have logged in to, download, or otherwise access our private software areas on our website, you have received the full value of your purchase and will no longer be eliigible for any return, refund or credit. Payments made are non-refundable and billed in advance. You will not receive any refund or credit to your account for partial or non-usage of the services provided.

Refunds are only given, if the provided product is not at least partial functional. This only applies, if you have contacted our support team for help and that all necessary steps to ensure functionallity have been taken. You may ask for a refund to the administration team only.